Registration FAQs
We are a grassroots mini-conference, so in order to streamline registration as much as possible, we are using EventBrite to take registrations.
EventBrite is a 3rd party, online ticket and registration service, that can securely handle your Mastercard or Visa transaction. They have helped with hundreds of millions of tickets and registrations. Find out more about Eventbrite.
The credit card fee, and the fee charged by EventBrite are included in the price of registration. GST is added to the base registration cost.
What about American Express or Diners? How about cash or cheque?
It's vastly easier for us as organisers (i.e 2 people), to only accept payments using EventBrite, which currently doesn't allow payments to be made with Amex or Diners.
Please consider using EventBrite with your own credit card, and claiming it back on expenses. The cost is low, so it should easily fall within your expenses limit!
What about Cash? — Sorry, we can't accept cash payments.
What about Cheque? — What is this "cheque", you speak of?
If you want to register many people (e.g more than about 5 or 6), we can probably arrange to invoice you, but you won’t be confirmed until payment is made…Eventbrite is more instantly satisfying!
Can I get a receipt?
When your registration is processed, you should receive a Tax Invoice via Eventbrite.
Can I change my details, or send someone else instead of me?
Yes. This is free, but please make changes this through the Eventbrite system, so that your replacement’s details are in our system properly.
When you register, you also create an EventBrite account, which can be used to change your details or transfer your registration.
EventBrite tells you how to change your details or transfer your registration.
Can I buy a two day registration and share it with a colleague?
No. If you want to come on one day and your colleague wants to come the next day, please buy separate single day tickets.
Can I get a refund?
Please consider sending someone else in your place. You can change the name on your registration at any time.
If you wish to cancel…
- before midnight AEST on Thursday 2 June 2016. 100% refund.
- before midnight AEST on Thursday 9 June. 50% refund*
- before midnight AEST on Thursday 23 June 25% refund*
- No refunds are available after midnight AEST on Thursday 23 June.
* Please note, some Eventbrite fees may apply to partial refunds.
We have this policy, as cancellations affect us administratively and also because we incur costs in the lead up to the event.
Can I get a group discount?
The registration cost has already been set deliberately low. Therefore, we aren't offering a group discount.
What do I get for my registration fee?
- A day (or two) of inspiration, sharing of ideas and interacting with the practitioners in this space in Melbourne.
- Food served by a local business, Café Blac. They will cater for morning and afternoon break, as well as lunch.
- End of day drinks at the nearby Hawthorn Hotel. You get to talk with interesting, agile aligned companies, who are usually hiring.
- We help you remain caffeinated during the event.
As it’s our 5th year, we may also whip up a special memento for return registrants.
Why do you need extra info?
We will only use your information in the organisation of the event, or to let you know about related issues (such as other events we organise). It will be very easy for you to unsubscribe if our messages aren’t relevant for you.
We need to know your basics such as Name, and email, of course. We also ask for your mobile phone number, in case we need to contact you about something relating to the event.
As organisers, Tabar will use your email details contact you about LAST Conference and other related events that we organise, such as 1st Conf, Spark the Change and training. We promise to not bombard your email inbox.
We ask for your Job Title and Company, because it helps us get an idea of who's going to be coming, and helps us to tailor the day to your needs.
We need your Work Address in order to issue a Tax Invoice.
We also ask for any special dietary, or access requirements, to best cater for you on the day. Thanks for letting us know, we will do our best to fulfil your needs.
We ask for your Twitter name. We are @LASTconf on Twitter, and we use the hashtag #LASTconf. We'd love to follow you on Twitter.
If you agree when registering, that you would like to be contacted by our sponsors about their events, products and services, we will pass on your information. This is optional, and you must specifically opt-in during the registration process.
